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  • Home >> Free Shipping
    CameraSuperStore.com Shipping Policy

    Camera Superstore (CSS) ships products worldwide using multiple shipping services.

    Free Shipping* – CSS is now offering free GROUND shipping on all US orders excluding heavy or over sized items such as cable, monitors, larger DVR's, etc. Enter 'freeshipping' in the Coupon Redemption box during checkout to recieve the special discount. If a higher priced shipping method is selected then the price of ground will be subtracted from the shipping total. PO BOX, APO, Alaska , Hawaii and International addresses do not qualify for free shipping. For overweight items a handling fee of $14.95 will be applied to the item at the time of order submission. Ground shipping in the Continental 48 States is usually delivered within four to seven business days. Only Applicable within the Lower 48 states.

    When We Ship – CSS will make every effort to ship in stock items the same day. There are, however, some circumstances beyond our control that may delay the shipment(s).

    In Stock Items - CSS will ship all in-stock items within one business day after you have placed your order. CSS guarantees same day shipping on orders that are placed using overnight service and before 12PM MST. UPS ground service typically takes four to seven business days for delivery.

    Out of Stock Items - Items not in stock will ship one business day after stocking and will ship by selected shipping method from that date. No price adjustment will be made for the shipping charge as the items will still be shipped the method originally requested. We are not responsible for shipment delays by UPS or Airborne as the carrier reserves the right to delay residential orders by 24 hours. Please call customer service if you have questions regarding this policy.

    Special Handling Fees - CSS charges a handling fee on items that require additional packaging and shipping thru the USPS, UPS, DHL and other shipping companies.

    Handling fees are as follows:

    • P.O. Box - $9.95
    • Canada – $14.95
    • Mexico - $14.95
    • All other International $19.95
    • Oversize and Overweight Items $14.95 (40lbs+)

    Oversize and Overweight Items - Some items: Spools of cable; 17” and larger CRT monitors; and overweight/oversize products may not ship via overnight or two day service. CSS will update the shipping method at the time the order is submitted. If you require overnight delivery on an oversize or overweight item, please call customer service to arrange an expedited delivery of these items.

    Alaska and Hawaii Shipping - If you need your order shipped to Alaska or Hawaii we recommend using two day air. We usually use Airborne Express or UPS.

    All Overnight and 2-Day Shipping - All shipping carriers reserve the right to extend delivery time by 24 hours to residential addresses. This is beyond our control and your shipping charges WILL NOT be refunded for this reason. Overnight orders placed before Noon PST on Fridays WILL NOT deliver on Saturday, but will arrive on Monday. Call Customer Service to arrange Saturday delivery for an additional charge of $9.95.

    PO Box - APO - FPO Shipping – All are shipped using US Priority Mail or FedEx, which ever is most economical. Normal delivery time to be expected is five to seven business days from the time of your order. Additional shipping costs may apply after the weight and amount are calculated. To maintain excellent service we must charge a $9.95-handling fee on all PO Box, APO and FPO orders for the additional paperwork and handing required.

    Canada Shipping – CSS ships to Canada via UPS. Normal delivery time to be expected is 10 to 14 business days from the time of your order. Additional shipping cost applies after the weight and amount are calculated. To maintain excellent service we must charge a $19.95 handling fee on all international orders for the additional paperwork and handing required.

    International Shipping (Outside North America) –CSS ships to international addresses via the United States Postal Service. Normal delivery time to be expected is 14 to 24 business days from the time of your order. Additional shipping costs apply after the weight and amount are calculated. To maintain excellent service we must charge a $29.95 handling fee on all international orders for the additional paperwork and handing required.

    PLEASE NOTE! There may be Custom charges assessed by your Country. CSS has no way of calculating these costs and you the consumer are solely responsible for these charges at the time of delivery. If you refuse the package at the time of delivery, CSS will not refund any of the purchase price or shipping charges. ALL SALES ARE FINAL ON INTERNATIONAL ORDERS.

    Where we ship from – CSS drop ships from multiple manufacturer locations throughout the Continental United States. In most cases we can offer timely shipping and delivery.



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